Sales & Marketing

Make a difference to the traveller Experience –

Sales and marketing in the hotel industry is focused on maximising a hotel’s revenues by developing programmes to increase occupancy and make profitable use of its accommodation, meeting and leisure facilities. Sales and marketing has a substantial influence on the profitability of the business.

Hotel sales is more than just selling rooms and food and beverage – you’re trying to help people find your property, at the right price for you. In the process, building relationships with your guests.

The best salespeople are those that are able to establish relationships with their customers and not make it seem like they are selling anything.

How We Can Help

Sales & Marketing is all about the generating more bookings, increasing revenue
and the traveller experience

Sales

  • Tender sourcing
  • Sales Development
  • Database Management
  • Destination Sales Strategy
  • Group Sales Strategy
  • Guest Reward Sales Strategy

Marketing

  • Website Design
  • Digital Marketing
  • SEO
  • Social Media Support
  • Graphic Design & brochure creation
  • Public Relations

I am ready to find out more!

"Nicky provides excellent value-for-money services"

“I engaged Nicky recently to assist with a number of tasks including enabling Little Hotelier as well as streamlining our marketing.  Being new to the industry, I have certainly learnt PLENTY from Nicky and her generous and supportive nature have been invaluable for me/our business.  Nicky provides excellent value-for-money services and I’d highly recommend having a chat with her!”

Steve - Muswellbrook Motor Inn

Hotel Coach
2020-01-15T10:38:40+00:00

Steve - Muswellbrook Motor Inn

"Nicky provides excellent value-for-money services" “I engaged Nicky recently to assist with a number of tasks including enabling Little Hotelier as well as streamlining our marketing.  Being new to the industry, I have certainly learnt PLENTY from Nicky and her generous and supportive nature have been invaluable for me/our business.  Nicky provides excellent value-for-money services and I’d highly recommend having a chat with her!”
“Her eye to detail and professional delivery is extremely impeccable"

“Her eye to detail and professional delivery is extremely impeccable. She is top of the game in marketing any product to feature its best qualities and reach the desired market with lasting impact. She is well regarded  with over 25 years experience in sales and marketing within the Hospitality industry”

Arun - The Hotel Network

Hotel Coach
2020-01-15T10:39:12+00:00

Arun - The Hotel Network

“Her eye to detail and professional delivery is extremely impeccable" “Her eye to detail and professional delivery is extremely impeccable. She is top of the game in marketing any product to feature its best qualities and reach the desired market with lasting impact. She is well regarded  with over 25 years experience in sales and marketing within the Hospitality industry”
“Nicky has been my ray of light"

 

“Nicky has been my ray of light, someone who quickly understood not only my business but me!  She got where I was coming from and where I wanted to go. She then went on to help me turn my dream into a reality!”

Barbara – Lilies Luxury Retreats

Hotel Coach
2020-01-15T10:39:38+00:00

Barbara – Lilies Luxury Retreats

“Nicky has been my ray of light"   “Nicky has been my ray of light, someone who quickly understood not only my business but me!  She got where I was coming from and where I wanted to go. She then went on to help me turn my dream into a reality!”
"It is rare to find someone like Nicky"

 

“Nicky set up Little Hotelier for our luxury ‘Celestial Suite’. I can’t recommend her highly enough. It is rare to find someone like Nicky. Don’t even think twice if you have the opportunity to work with her. Just do it”

Rod – Celestial Suite

Hotel Coach
2020-01-15T10:40:01+00:00

Rod – Celestial Suite

"It is rare to find someone like Nicky"   “Nicky set up Little Hotelier for our luxury ‘Celestial Suite’. I can’t recommend her highly enough. It is rare to find someone like Nicky. Don’t even think twice if you have the opportunity to work with her. Just do it”
We can't recommend her highly enough!

 

We were referred to HotelCoach when looking for assistance to implement our online strategy. Nicky orchestrated all organisations and their complex systems to deliver the vision quickly and fuss-free. We can't recommend her highly enough!"

 

Darren - Villa Aqua
Hotel Coach
2020-02-13T08:01:29+00:00
We can't recommend her highly enough!   We were referred to HotelCoach when looking for assistance to implement our online strategy. Nicky orchestrated all organisations and their complex systems to deliver the vision quickly and fuss-free. We can't recommend her highly enough!"   Darren - Villa Aqua
We highly recommend Nicky

"Wanderers Retreat is a boutique eco tourism accommodation business located in Port Stephens, Australia.  Nicky and her company HotelCoach has guided and assisted us in the development of our website, establishment and configuration of our reservation system and in marketing.  In the short 12 months since we implemented these changes we have successful grown our business revenues by 14%. We highly recommend Nicky Govender and HotelCoach in providing professional and expert services in the development of your business enterprise".


Barry - Wanderers Retreat



Hotel Coach
2020-02-26T10:49:38+00:00
We highly recommend Nicky "Wanderers Retreat is a boutique eco tourism accommodation business located in Port Stephens, Australia.  Nicky and her company HotelCoach has guided and assisted us in the development of our website, establishment and configuration of our reservation system and in marketing.  In the short 12 months since we implemented these changes we have successful grown our business revenues by 14%. We highly recommend Nicky Govender and HotelCoach in providing professional and expert services in the development of your business enterprise". Barry - Wanderers Retreat
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