Managing a property in 2020 takes a lot more time than you might think! A Property Management System (PMS) plays a very important role in keeping the hotels running with ease and comfort – it becomes your FRONT OFFICE. It is vital for all the daily chores of a hotel business. It is thus very necessary for a hotel to get technically equipped and have software in place to tackle the property management.
Your Front Office property management system (PMS) should be equipped to handle the entire guest journey – from the minute they start searching for a room on a website to the moment they check out from their room.
A property management system ends up being an irreplaceable in a smooth working of a property and can be one of the property’s greatest tools and resources. Having a system that makes your Front Desk work processes simple, will make a a difference to the traveller experience. With plenty new systems and new technology in the PMS industry, there is no time like the present to overhaul your PMS for your property.
I will do the following:
Front Office Setup:
- Setup Paperwork – send through for activation
- Create Banners
- Setup the booking tool
- Confirm the rates/images/content
- Confirm the special event dates and rates
- Upload extra items
- Group Rates
- Setup all emails and letters.
- Setup the payment system
- Test booking tool
- Add link to your book now button on your website page
- Training via Zoom