HotelCoach

I am passionate about working with accommodation providers

I’m Nicky, founder of HotelCoach. Our mission is to empower all sizes of hotels to attract guest from around the world. With over 20 years experience in the hotel industry, I have worked with small boutique hotels to large chains including Accor, Stamford, and Hotel InterContinental.

I created this business to give accommodation owners a chance to succeed online.  From the challenge of find the right front office system, to connecting channel managers such as booking.com, Expedia and Qantas. We know how guests behave online and how to turn them from site visitors into a guest and returning guests.

We have offices in Sydney and Barcelona, meaning our business can reach hotels far and wide across the world.

Partners

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Testimonials

"We were referred to HotelCoach when looking for assistance to implement our online strategy. Nicky orchestrated all organisations and their complex systems to deliver the vision quickly and fuss-free. We can't recommend her highly enough!"

Darren – Villa Aqua

Hotel Coach
2020-02-13T08:01:29+00:00

Darren – Villa Aqua

"We were referred to HotelCoach when looking for assistance to implement our online strategy. Nicky orchestrated all organisations and their complex systems to deliver the vision quickly and fuss-free. We can't recommend her highly enough!"
We highly recommend Nicky

"Wanderers Retreat is a boutique eco tourism accommodation business located in Port Stephens, Australia.  Nicky and her company HotelCoach has guided and assisted us in the development of our website, establishment and configuration of our reservation system and in marketing.  In the short 12 months since we implemented these changes we have successful grown our business revenues by 14%. We highly recommend Nicky Govender and HotelCoach in providing professional and expert services in the development of your business enterprise".



Barry – Wanderers Retreat

Hotel Coach
2020-02-26T10:49:38+00:00

Barry – Wanderers Retreat

We highly recommend Nicky "Wanderers Retreat is a boutique eco tourism accommodation business located in Port Stephens, Australia.  Nicky and her company HotelCoach has guided and assisted us in the development of our website, establishment and configuration of our reservation system and in marketing.  In the short 12 months since we implemented these changes we have successful grown our business revenues by 14%. We highly recommend Nicky Govender and HotelCoach in providing professional and expert services in the development of your business enterprise".
“I engaged Nicky recently to assist with a number of tasks including enabling Little Hotelier as well as streamlining our marketing.  Being new to the industry, I have certainly learnt PLENTY from Nicky and her generous and supportive nature have been invaluable for me/our business.  Nicky provides excellent value-for-money services and I’d highly recommend having a chat with her!”

Steve - Muswellbrook Motor Inn

Hotel Coach
2020-01-15T10:38:40+00:00

Steve - Muswellbrook Motor Inn

“I engaged Nicky recently to assist with a number of tasks including enabling Little Hotelier as well as streamlining our marketing.  Being new to the industry, I have certainly learnt PLENTY from Nicky and her generous and supportive nature have been invaluable for me/our business.  Nicky provides excellent value-for-money services and I’d highly recommend having a chat with her!”
 

“Her eye to detail and professional delivery is extremely impeccable. She is top of the game in marketing any product to feature its best qualities and reach the desired market with lasting impact. She is well regarded  with over 25 years experience in sales and marketing within the Hospitality industry”

Arun - The Hotel Network

Hotel Coach
2020-01-15T10:39:12+00:00

Arun - The Hotel Network

  “Her eye to detail and professional delivery is extremely impeccable. She is top of the game in marketing any product to feature its best qualities and reach the desired market with lasting impact. She is well regarded  with over 25 years experience in sales and marketing within the Hospitality industry”
“Nicky has been my ray of light, someone who quickly understood not only my business but me!  She got where I was coming from and where I wanted to go. She then went on to help me turn my dream into a reality!”

Barbara – Lilies Luxury Retreats

Hotel Coach
2020-01-15T10:39:38+00:00

Barbara – Lilies Luxury Retreats

“Nicky has been my ray of light, someone who quickly understood not only my business but me!  She got where I was coming from and where I wanted to go. She then went on to help me turn my dream into a reality!”
“Nicky set up Little Hotelier for our luxury ‘Celestial Suite’. I can’t recommend her highly enough. It is rare to find someone like Nicky. Don’t even think twice if you have the opportunity to work with her. Just do it”

Rod – Celestial Suite

Hotel Coach
2020-01-15T10:40:01+00:00

Rod – Celestial Suite

“Nicky set up Little Hotelier for our luxury ‘Celestial Suite’. I can’t recommend her highly enough. It is rare to find someone like Nicky. Don’t even think twice if you have the opportunity to work with her. Just do it”
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